Actioning Accessibility

How to acquire buy-in for accessibility from business.

16 June 2019

5 Tips for Interviewing Users

Moderation and interviewing are hard. Bloody hard. Conversations in life can be difficult enough, but more so when you need to build rapport with people you’ve never met before from all walks of life all in the space of an hour.

31 January 2018

5 UX Best Practices For Powerful Retail Filters

Take charge of your online retail filters using my 5 tips and tricks.

13 September 2017

Killing Compassion in Sensitive User Interviews

Interviewing people struggling with finances

29 July 2017

The UX Struggle of Online Retail Promotions

Discover the issues users are having with online promotions, and how we can improve the experience

30 May 2017

5 Mini Exercises to Explain UX

Check out my 5 exercises which I use to aid me to explain what user experience is, to non-techie folk

22 April 2017

Forms - Accessibility Code Snippets

Resource post for my team at the Accessibility hackathon, 18th and 19th March

12 March 2017

Site Elements - Accessibility Code Snippets

Resource post for my team at the Accessibility hackathon, 18th and 19th March

12 March 2017

Accessibility Considerations

Resource post for my team at the Accessibility hackathon, 18th and 19th March

12 March 2017

ARIA Tags - Accessibility Code Snippets

Resource post for my team at the Accessibility hackathon, 18th and 19th March

12 March 2017

UX Around the World in 300 Seconds

Culture changes all the around the globe, and UX too changes with it. Join me on this journey, from America, through to Egypt, and all the way to China. Discover the what, why and the how of things that change in the UX.

22 February 2017

Learn to love like a UX-er

When we are in love, we can’t know enough about the other person. We want to be aware of their every hour of the day, explore their desires and absorb their essence. This is UX research.

31 January 2017

International Research at Your Desk

International research doesn't have to be expensive. Here I explain a few tricks I go through to discover UX trends across the World Wide Web.

31 December 2016

Tips and Tricks for Presenting

If there’s one thing I can do, it is talk. All the time. Ask any of my friends. If there’s a topic I’m passionate about, I don’t stop talking about it. But I put my talking to good use. Here are a few of my tips and tricks for presenting!

22 December 2016

Guerrilla Research in Mumbai

During my travels in Mumbai, I connected with a local UX designer to dive right into guerrilla research with Indians. We went through food and retail websites and approached 9 people, with the mission of discovering how Indian people take to interviews and UX research.

18 December 2016

Digital Confidence Survey

A simple survey for recruiting participants with low confidence with technology.

12 December 2016

What changes across cultures. Part I - The Budaya Series

The budaya series explores what consistently changes across cultures and how this impacts our UX. Here, we take a look at a high level list of just what aspects of a culture need to be considered when you localise digital services.

20 November 2016

Designing for Transparency

Humans are lazy, and we often choose the quickest and easiest journeys to complete our goals. So our websites need to be clear, make the complex seem easy and be as visible as possible.

18 October 2016

Psychological Blindnesses in UX

If a button does not look like a button, will people click it? Discover the pschological phenomenons which affect how our users just don't actually see what we put in front of them.

18 September 2016

My Advice to Budding Coders

My advice for on what it means to be a budding programmer and getting into tech.

5 August 2016

What you quickly learn first time moderating

UX is all about the user, but no amount of reading, listening or writing can prepare you for the time you actually spend with users. You have no idea who will walk through your door. Learning quickly is an absolute must have skill when it comes to adapting to every persona type imaginable.

1 August 2016

From Client Integration Engineer to UX Consultant

Here I take you through my journey from being a Java developer in the fascinating world of user experience.

31 May 2016

How does language change across cultures - The Budaya Series

The budaya series is articles exploring what consistently changes across cultures and how this impacts our UX. Here, we start with language. Where it's more than just words that changes.

26 April 2016

Volunteering in Calais. After.

My diary thoughts before and after volunteering in Calais.

17 April 2016